Titan don't know that we have bought two of their products one through our local Music store and the other online. The 1st was the TF1 Road case which we are very happy with. It is a bit large and heavy but it does the job well. the second was the conversion guitar jack to XLR male and Vise versa to XLR female. they are so far working well. We have been asked to do the audio for the ANZAC celebrations for Wauchope RSL we have run them through my full band set up and everything seems to be working fine. SO far so good we are happy with the service and prompt delivery of the products we have bought to date. Thank you Titan. Regards Cheryl Hall and the Wisemen band.