Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,478 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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“**Exceptional Quality at an Affordable Price** I recently purchased a 32RU rack along with several rack shelves and patch panels from Titan AV for my AV equipment, and I have been extremely impressed with the quality. The products are top-notch, well made, and have exceeded my expectations, especially considering the very affordable pricing. The only thing I would suggest to the Titan AV team is to highlight in their listings that these racks can also be used as **AV racks**, rather than marketing them primarily as server racks. This makes them quite difficult to find when searching specifically for AV equipment racks. The quality is certainly on par with, and in some cases better than, many products officially marketed as AV racks, but at a fraction of the price. I hope Titan AV considers mentioning AV applications in their product listings so that more people looking for a high-quality and affordable AV rack can discover their products. Overall, I’m very happy with my purchase and would definitely recommend Titan AV.”

Helpful Report

(Northgate, 4013) -

Thanks for the feedback, really glad you're happy with everything! Great point on the listings too, we'll take a look at that.

“Order process was straight forward. Product order emails were efficient and accurate. Item arrived in good condition when expected. Happy.”

Helpful Report

(Northgate, 4013) -

Glad everything went smoothly! Thanks for the review.

“Well built, fits together like a glove. Purchased 2 drawers as an add on for mic's and DI's etc. one unit to transport instead of 5. Definately worth it, even for the little that I do.”

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(Northgate, 4013) -

Love this! Thanks for the awesome review Anthony.

“Efficient, effective, easy and excellent. This just about sums it up !”

Helpful Report

(Northgate, 4013) -

Awesome to hear! Cheers for the review Roderick.

“Great help from staff on the phone when trying to buy a rack case that I was having finding online. Then within two working it arrived safe and sound. Brilliant service. Thanks.”

Helpful Report

(Northgate, 4013) -

Glad we could help! Thanks for the great feedback Gerald.

“Good quality at a good price. Shipping issue solved in a reasonable time and at their expense just to make sure I was looked after and not waiting too long, a good customer service!”

Helpful Report

(Northgate, 4013) -

Thanks so much, we appreciate the support!

“Website good information, easy and quick to purchase and get delivered”

Helpful Report

(Northgate, 4013) -

Thanks for the feedback, good to hear Robert!

“great service and great equipment. it keeps you coming back”

Helpful Report

(Northgate, 4013) -

Thanks so much Peter, love to hear it. See you next time!

“Excellent service and great quality product . Thank you Titan Av .”

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(Northgate, 4013) -

Thats awesome, thanks for the review Robert!

“Painless transaction”

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(Northgate, 4013) -

“Brad was great providing numrous differant quotes and designs untill we decided on a final one, He was eat to deal with and once we had ordered dispatch was quick and efficiant.”

Helpful Report

That's awesome to hear! Thanks for the feedback.

“Second lot of stuff I've bought from this company. Excellent quality gear and amazingly quick delivery.”

Helpful Report

Great to hear. Thanks again for coming back to us.

“100% 5 Stars, customer service is on point.”

Helpful Report

Great to hear Mark. We appreciate the support!

“Great experience the team where fantastic. Lots of project updates. Delivered ahead of time. Highly recommend”

Helpful Report

Great to hear! Thanks for sharing your experience Wayne.

“Buying on line was good as expected ,no music shop near me. Have not used cable yet,”

Helpful Report

Thanks for the review Peter!

“Delivery was slow, due to low stock, but they did communicate through the process”

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Thanks for sharing your feedback Geoff!

“First time dealing with this business. Everything is awesome, the products are good. The team is great too, website works awesome. There is some room for improvement, two issues, minus one star.... if you guys don't have one item in stock, you hold back my entire order unless I pay extra. I feel that it's a bit rough to expect a customer to wear additional freight cost and have to follow you up to get my Goods because someone hasn't calculated stock levels correctly. Second point, freight providers that you chose took weeks, almost a month to deliver the items that were in stock, minus one star. Please try and remember that customers are already disappointed when stock is not available, do your best to not make it worse Cheers everyone We are spoilt with choice of many vendors of this type of equipment”

Helpful Report

Hi Glenn, Thanks for taking the time to leave your feedback and for the positive comments about our products, team, and website. Just to clarify, a couple of items in your order were pre-order products. This was noted on the product pages, at checkout, and confirmed via email after purchase. As outlined during checkout, orders containing pre-order items are dispatched together unless a split shipment is requested at the customer’s cost. We’re sorry about the longer freight time, we understand how frustrating that can be and will pass this feedback on to the freight carriers. We appreciate the feedback and will continue refining our processes and communication. Kind regards, Titan AV Team

“Product was a perfect fit, prompt service and delivery.”

Helpful Report

Thanks for the awesome feedback Joel!

“Thank you very much for wasting my time with your delivery service. I waited and waited and waited and waited and soon as I went to the shop for five minutes they decided to come. No message no call just left a message of how I am to pick up my own parcel. So much for a courier service when I am the one who has to do the driving. Now I have to drive to the other side of the city to pick up the package. No Thanks Phil”

Helpful Report

Hey Phil, we hear you and we’re sorry that happened. It’s definitely annoying to miss a delivery with no message. The courier is a third-party and manages delivery attempts, including pick-ups if no one’s home, that’s a standard practice. We’ll pass your feedback on to them.

“Good communication and very helpful team”

Helpful Report

Appreciate the feedback — happy to help!

Titan AV is rated 4.8 based on 1,478 reviews