Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,459 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Titan AV 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

Helpful Report

“good product, quick turnaround”

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Thanks for the great feedback Martin!

“Rack shelf well built and good price.”

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Thanks for the great review Scott!

“Product and price excellent, dispatch took longer than what I've come to expect from online retailers.”

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Great to hear you’re liking the product! We had some delays over the Black Friday sale period with so many orders coming through, so thanks for your patience 👍

“After purchasing my goods (I'm in NSW) I became aware that the flat rate fee of $15 only applies to QLD customers. There was no prior warning or information at checkout of the goods and I ended up being charged $34 all up which is not acceptable.”

Helpful Report

Hi Charlie, Thanks for your feedback. Our $14.95 flat rate shipping applies to most metro areas across Australia, not just QLD. As outlined in our shipping T&Cs, deliveries to regional or remote locations can attract a courier surcharge. We also note on our product pages that additional freight charges may apply outside standard metro zones so customers are aware before ordering.

“Very happy with my product. It is sturdy, light, and well designed.”

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Thanks so much! Great to hear you’re happy with it 😊

“i made the purchase 27th Nov. the goods did not get to the post office untill 8th Dec. Not your fault. thank you for your service John.”

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Thanks John! Appreciate the patience, and great to hear it’s all sorted now 👍

“Awesome service! My purchase was a smaller order for a home project, nothing was a problem for Titan AV. Communication and postage were prompt. I definitely felt like a valued customer.”

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Appreciate the lovely feedback! Great to know the service and delivery hit the mark for you 🙌

“Easy to deal with posted reasonably fast arrived no issues”

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Thanks so much! Glad everything arrived smoothly 👍

“Quick delivery, competitive prices”

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Thanks for the review James

“Always helpful and efficient and ordering and guaranteed quality products.”

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Thanks for the awesome review Brad!

“Horrible quality Threw out”

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Sorry to hear that, Please reach out so we can take a look for you.

“Everything perfect. Nice work guys”

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Thanks so much! Really glad you’re happy with everything 😊

“Really well made product, great attention to detail and also really well designed. Absolutely worth it. Also prompt delivery.”

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Thanks so much for the review! Really glad you’re happy with the design and quality 😊

“No fuss, helpful staff, great product, and excellent price.”

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Thanks for the great review! So good to hear the process and product hit the mark 🙌

“From the order entry to delivery, everything went very smoothly. Easy to use ordering system, plenty of delivery updates and products are great and well priced.”

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Appreciate the kind words — great to hear the whole process was easy on your end!

“Website is easy to use. Prompt processing and excellent communication. Purchase arrived on time and the product is great. Thanks Titan AV.”

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Thanks for the awesome feedback Pateriki!

“Good product, prompt delivery”

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Thanks for the great feedback Richard

“Well priced and fast 🛳️”

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Thanks Richard for the great review!

“Fantastic Customer Service and the prducts you supplied are excellent. Regards, David”

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Thanks for the awesome feedback David!

Titan AV is rated 4.8 based on 1,459 reviews