I'm visiting in Durham never been into a Tj huges before so I had a look and a basket or two later here we are. Stock was cheap and seems like good quality for what you pay. But honestly the 1star rating isn't for that. I came to join the que which was already quite lengthy. There was only one young girl on serving. She did go to the wall and press a bell a couple of times I don't know if that was to call for some assistance... but still she was on her own she was managing the customers really well going quickly but still being pleasant to what I could hear. When I was getting served and older lady came by and said she should of rang the bell and marched down to a till. The poor kid looked defeated but still carried on with a smile on her face and offers to keep stuff behind for us so we went carrying it around whilst having a look at durham. Which I thought was great as most stores don't do this !