Hi i had a bit of a do with TJS. My family especially my late mum have spent fortunes in TJ Hughes.It was our favourite shop and remains one of mine. I got a music centre for my partner for his birthday. It had a turntable. We had people round and were thrilled as we were going to play some old punk vinyl. It didn't work I was so embarressed. I wrote back to TJS and got a bit of a snotty reply. I was taken aback they are usually great. Anyway after many emails it was sorted and well. Then I was super disappointed to make it up to me the person I dealt with told me they'd put ten quid in my account an e voucher. I logged in and tried to spend it. Couldn't find it. Emailed them three times now and no reply about the mysterious voucher. I have no idea how to find it if it is there and I asked if I could get a table for my disabled grandson. No reply So they would have had an excellent for their review instead they've got a good. They did replace the music centre and I should have tested it before I gave it to my partner. I didn't think I needed to as I trusted TJs. Another gripe is they are super good at delivering yet they had to get Yodel to pick the faulty one up?? HOW much money would they have saved if they just got the faulty one when the delivered the replacement? Then these savings could be passed onto us.