Having purchased a pair of sheep's skin lined slippers for my husband two weeks ago on 8th Nov. in your Maidstone store he was very surprised after one week of wearing the brown fabric on the outside of one of the slippers has shown a hole.My husband has today gone back to the shop with the slippers in their original box to show them and ask for a refund.He has been refused on the grounds that one of your assistants says it is a burn mark.In other words he is responsible.This is impossible as no one smokes in our house and we have no open fires.In my opinion the product is of poor quality and not fit for sale .He had a valid receipt but has been refused a refund.I will not be shopping with T.J Hughes in the future with their terrible customer service.