Appalling customer service!! Ordered perfume & aftershave which stated IN STOCK on website paid through PayPal. Then 4 days later received email advising that they were awaiting stock. Checked order status which stated order cancelled. No telephone number on website to contact customer service so filled in online query form. 3 days later received reply to inform me order had been cancelled but no mention of why or refund. Searched on Google and found a tel number and gave them call. Excuse I got was item out of stock so they cancelled order (without telling me) , was told I would be refunded immediately back to PayPal. 8 days later and still no sign of refund. Opened dispute through pal have sent a further 4 messages to this company but had NO reply. Quick to take money but any problems and they just couldn't care less. Definitely won't buy from again.
8 years ago
TJ Hughes has a
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