Anonymous
Visited Newcastle store on Boxind day spotted a little plastic type light up Angel only one on shelf no batteries in it bottom of battery holder was missing .I liked the little Angel so asked where they were to be told that was the only one left ex display . Asked the assistant who was pleasant enough if I could buy it and how much it would be .I was told no Xmas stock was to be reduced and she guessed the price was probably! £6.99. I work at Marks and Spencer myself where customer service is of the utmost priority and would not guess a product price. I challenged the price so the assistant went to the till to check thro,Xmas products to discover it was only £ 4.99. I was still interested in purchasing the item knowing it would probably get thrown away once Xmas came of floor.i asked if she could speak to a manager to see if it could be reduced after all it was ex display broken with no batteries and no idea what batteries would fit it.She then rang a mananger called John to be asked how much the original,price was. Drum roll please John the Scrooge knocked 49 pence off .I still bought it but will never ever shop at Hughes again !!!!Plus on leaving the store another manager give me a filthy look as I dropped it into my handbag. I explained I had just bought it at a greatly reduced price!,,,,,,'!!!!!!!!!and perhaps they need a lesson customer always comes first she totally ignored me and walked away.
7 years ago
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TJ Hughes has a 3.5 average rating from 711 reviews

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