I ordered perfume for Xmas presents , after 5 days enquirer to be told they didn't know when they would be despatched as one was out of stock, I explained they were. Gifts that died to be posted on, I was told the order would be cancelled and I would receive a refund, Two days later I had an email to say the order was being despatched, I tried to phone for two days but was left on hold for 40 minutes each time, as I had already ordered from another store as I was told the order had been cancelled, that was 11/12/16, I have emailed and disputed through PayPal and am still awaiting a response, Really poor customer service and communication!!!!