My sister Alana made a reservation two weeks ago for myself, herself, my 3 year old toddler, and my 80year old disabled grandmother, on crutches to dine at your facility at 4pm on August 1st. We were visiting from Ireland and it is/was my grandmothers favourite place to visit. As we were on holiday from Ireland we had no car, as my grandmother is disabled and I had a toddler in a pram, we ordered a taxi from were we were staying in Victoria Park Hackney to your restaurant which cost 22 pounds Sterling one way. As we got to the door after the taxi left there was a small a4 piece of paper stating it was closed due to staff shortage, with no attempt to contact us to let us know this before embarking and paying for such a journey. We then had to wait 30mins in the cold for another taxi and pay an additional 22pounds Sterling to get home. Not only did you send no email to let us know in advance and there was no phone calls or texts but bizarrely you were actually texting/emailing us almost daily up until 30mins before our scheduled booking saying you were excited to see us and/or confirm we were still coming, and/or make sure we registered a car reg. If you check your cctv you’ll see myself and toddler along with my 80year old disabled grandmother on crutches and sister arrive at 3.55pm by taxi and wait in the cold for another taxi to have to come pick us up. You’ll also see a minimum of 15-20 dinners also all with bookings whom also were not informed however luckily for them they were not made out of pocket by almost 50pounds by your unprofessionalism and neglect. Whilst waiting on the taxi back in disbelief myself and other guests who’d booked checked all your social media platforms and website and nothing had been posted about your closing either! Please contact my email for copies of the taxi receipts which you are liable for. Take note for future reference if you intend on closing one of your establishments make sure to notify the people who go there spending their money with their families making plans before wasting their time, money and unnecessarily ruining their plans!