“Went for breakfast st 9.30. Rude woman behind the bar as we paid.
Bacon dry and like leather, the same with the sausages. No.potato dish left and was bluntly told there wasn't any more coming out! Eggs shrivelled. The moby dick carvery is excellent but Romford awful”
“We went to Norton Canes for Christmas dinner and it’s was lovely the food was excellent and the staff were lovely but what struck me was the lovely Christmas atmosphere….thankyou to all the staff you worked very hard….well done Norton canes you made our day very special ❤️”
“My recent visit to Toby Carvery Romford, a place I frequented often, left me deeply disenchanted. This establishment, once known for its accommodating service, has taken a disappointing turn. One significant change that struck me was the abrupt discontinuation of allowing customers to take leftovers home. This policy not only diminishes the value for money but also demonstrates a concerning disregard for environmental implications. By preventing customers from taking leftovers, the restaurant contributes to food waste, unnecessarily increasing the carbon footprint—a decision that seems both irresponsible and out of step with contemporary environmental consciousness.
Adding to this disappointment was our experience with the reservation system. Despite the restaurant appearing only half-full, we were unceremoniously denied entry due to alleged overbooking. This claim seemed unfounded, especially when we managed to secure a table instantly online, highlighting a clear discrepancy in their booking process. The staff’s handling of the situation was not just inconvenient but also came across as dismissive and unwelcoming.
These recent experiences—both the disregard for environmental impacts and the decline in customer service—paint a concerning picture of Toby Carvery Romford’s current operational ethos. Their lack of consideration for customer convenience and environmental sustainability marks a significant departure from the quality service I had come to appreciate in my previous visits.
Regrettably, I find myself unable to recommend Toby Carvery Romford under these circumstances. This shift in policies and the overall decline in hospitality and environmental responsibility have significantly marred the establishment’s appeal.”
““My dining experience at Toby Carvery Moby Dick in Chadwell Heath this week was truly exceptional. From the moment we entered, the welcoming and attentive staff member made us feel right at home. The menu offered a delightful Carvery dinner at a reasonable price, the meats were expertly cooked by the wonderful polish staff member named Sylvia, I have been to the Toby on many occasions and can honestly say the food has VERY much improved since Sylvia is the one cooking. The side dishes were delicious and a great choice. Sylvia is very friendly, with excellent customer service skills, she is highly trained to make customers very welcome and is polite, attentive, and very passionate about her job, I can honestly say if she leaves, someone will have very big shoes to fill. I absolutely loved her. I will return much sooner than expected. The other hard working staff member is the young Neve, great customer service from her, very welcoming and hardworking, although she was rushed off her feet, she was still attentive to ALL her customers. I can honestly say, if the Toby employed more staff like SYLVIA & NEVE, the place would be the best in Romford. My mum was impressed with both the food and staff members. The only thing missing is a refurbishment, which is in the pipeline. Overall Staff customer service is 10/10. Thank you, Sylvia & Neve, for my wonderful evening.”
“Had the worst roast ever 30th August at the Thanet Toby near Manston the roast potatoes
We're dry and rock hard the meat and vegetables were okay, it used to be very good there something has gone wrong will not be going there again.”
“Just ate at a Toby carvery in Coventry and had the worst meal I have ever paid for. Meat was passable though very little of it. Potatoes rock hard and cold. Veg cold and mushy. But the icing on the cake was gravy that tasted like it had, had half a pound of salt added to it. Never again. Even the worst school meals I ate as a child were better than this”
“my Trip to Toby Carvery in Ainsdale was by far the best. The food was amazing and the service was top notch. A big thanks to my waitress, Theresa, she was an absolute star. I really enjoyed the fact that it wasn't too noisy. We were seated instantly. I highly recommend. 5 Stars from Me!”
“Crompton Way Toby Carvery
The best eating place around.
The ambiance of the building to the great carvery on offer.
Brilliant waiting staff too.Rachael.”
“I went to the Toby Carvery on Sunday 3rd and it was great the whole experience especially the blonde girl Rachael very good service and conscientious to”
“TOBY CARVERY NEWTON ABBOT
I MY son his wife we when into toby carvery Monday 27/8/ 2022 the meat was disgusting the pork i had 4 little bit it was over cooked so dry like 4 pieces of string tasteless. my sons beef two little slices dry up as it was end of the joint his wife had the very end of that beef joint she just had fatty GRISTLE the man serving was grumpy the rest of the staff was nice not going there again Robert Deacon”
“Whilst at Horsforth Leeds carvery heard the manager Craig having s challenging phone call.
Very impressed by his professionalism and courtesy.
Deserves it acknowledging.”
“First time Visit .Wont be Returning ..The Food was very bland, The Meat was Tough and Fatty Ham was Salty Potatoes lumpy Carrots Hard ,Gravy Tasteless .Decent Yorkshire Puddings Dessert were OK”
“Two friends and I had a meal at the restaurant in Northfleet, service was very slow,waited nearly 20 mins to be seated,then told when we could get our meal,food was excellent,but to be charged £21.50 a bottle which I can buy for £10 a bottle at Sainsbury's plus £4.50 for a bottle of Doombar again can buy for £1.50, won't be going back again.”
