Toby Deals sent me a fake pair of Samsung earbuds, which should have been obvious from the low price ($169 vs $299 RRP). On arrival one ear bud didn't work, I troubleshooted them with Samsung store technician who confirmed they were fake and not working. I contacted Toby Deals and organised to have them pick them up and returned. They then said they 'inspected' the item and found it working, contradicting the authorised Samsung technician. I have now been trying to organise a refund for months, sent evidence from the Samsung store and even returned with the 2 week free window and have had no luck. Most recently after 3 months found a scratch which they are trying to say existed even though it was sent back in new condition. DO NOT BUY FROM TOBY DEALS
3 years ago
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TobyDeals has a 1.7 average rating from 335 reviews

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