I purchased a Sansung A5 from them but was unable to send or receive MMS messages plus when the call signal was weak(1 or 2 bars) while I could hear everyone perfectly I could not be heard. My SIM worked perfectly in other phones. I returned the phone and they messages back that there was nothing wrong with the phone and if I wanted it back I had to pay £30 or they would dispose of it. Total ripp off company, be very wary do not do business with this Hong Kong based company. Since complaining to them and requesting they examine the phone again they have not replied. Also took the phone to Samsung here in the UK and they said they could not help as it was a phone from out of Europe made an Arab State country.