After reading several reviews, on different forums, I was apprehensive about using Toby Deals. The reviews were generally mixed but the bad reviews were very bad! The price difference of the Canon 2000D swung it. £297.99 from Toby Deals vs £359.80 from Amazon. In fact, I had previously decided to go for the 4000D which cost £248.99 from Amazon. When I saw the Toby deals price, I convinced myself to go for the 2000D. This is my first ever order from Toby Deals – I paid through Paypal which also helped me decide to go for it. 14 March – I placed my order I received a welcome email and 2 x ‘Your order is processing’ emails. 14 March – received payment confirmation from Paypal. 18 March – received ‘Your order is being packed and getting Ready to leave our warehouse’. 19 March – received ‘Your order has been dispatched and on the way to you’ email which included a DHL Tracking Number’. This was my last contact from Toby Deals. From then on, my only contact was from DHL via text. The first DHL text, 19 March, said estimated delivery 20 March and provided a link to DHL where I could manage the order – change delivery date, delivery preferences (DHL Service Point, leave in safe place or with neighbour) etc. Using the DHL Tracking Number (from Toby Deals email), which linked to DHL website, I tracked my parcel from Hong Kong - Leipzig (Germany) – East Midlands (UK) - Southampton My parcel arrived Thursday 21 March 2019. I was out so DHL delivered to my neighbour (I had not left them instructions to do that!) I found this out by regularly checking on the tracker. They don’t have the speed or efficiency of Amazon but I think 7 days from Hong Kong is pretty good! I would definitely use Toby Deals again!