Beware of payment taken and retained despite cancellation. On 28 March 2019 I ordered a phone from TobyDeals AU on the basis it was in stock. I had not received a confirmation email or a tracking number as promised and asked about the status of the order on 1 April 2019. I did not receive a reply. I asked again about the status of the order on 2 April 2019. On 3 April 2019.TobyDeals AU said they had sold out and to bear with us or advise if you want to cancel the order. I cancelled the order on 6 April 2019. On 7 April 2019 I followed up saying my order should be cancelled and a refund issued. I then received notification that the order had been dispatched. On 8 April I stated that this should not have been dispatched and had cancelled my order days ago. I am currently disputing the payment taken and retained by TobyDeals AU.