I'd give no stars if possible I will expand below for anyone who is interested but briefly: a) I ordered a phone. b) It arrived corrupted and wouldn't even start c) Toby Deals said i had voided my warranty (with them) as i had downloaded an unlocked bootloader. I have NO idea what one of these is but as the phone wouldn't even start up this obviously was not possible. d) Xiaomi said as my phone had been imported from Hong Kong they were not liable for any warranty. e) I didn't know i was ordering from Hong Kong. f) I've just thrown my hard earned money away. g) you have been warned! In more detail for anyone interested...... Ordered Xiaomi phone and when it arrived i started it up and it came up with an error saying the operating system was corrupted. I followed instructions that pointed me to call xiaomi support directly. They talked me through a hard reset of the phone which didn't work. They told me as my phone was imported from Hong Kong it was not covered under their warranty and i should contact my supplier - Toby Deals. I emailed them as was told to report it to their support which i did. This was their reply "With regard to your issue, it might be caused by unlocked Bootloader. Please note that no Warranty could be covered and Warranty will be voided at the same time if Bootloader has been unlocked. Thanks for your understanding " I replied saying i had not downloaded anything to the phone as it was corrupted when i turned it on. I had only done what Xiaomi support had talked me through which was a reset. They again replied: "If you insist, you may return it to us for checking. However, if we found Bootloader has been unlocked/ rooted/ flashed/ not covered by Warranty, we could arrange return it AS IS at your cost GBP 30 only. Please reply within your 14 days DOA period if you would like to do so and thanks for your help!" I have been ripped off. Do not buy from Toby Deals - all their goods are imported and you have literally no warranty if anything goes wrong. I have bought from them before and had no problems with my phone - but that's because i had no problems with it! As soon as you do you are shafted.