DO NOT EVER USE THIS COMPANY !! I bought a pair of Sony Noise Cancelling earbuds for £179.99 without realising that TobyDeals UK was actually based and everything shipped from Hong Kong. Much to my surprise they did actually arrive but they didn't work and of course the conditions of return were prohibitive .I contacted Sony and advised them of this scam and they have offered to look at the headphones and if they can, repair them free of charge. However the serial number was not recognisable so I am assuming the goods are fake. At least Sony are now aware of these rogues. They should be shut down