BUYER BEWARE: I now think this company is fraudulent and are scamming genuine customers. Ordered a webcam for work. It arrived slightly late, damaged box, but the camera itself was working fine. I realised though instantly that the webcam was not the solution I needed, so contacted TobyDeals to return. When you buy goods online you have additional rights to return them. This is because your decision may be based on a brief description or a photograph – so what you receive isn't always quite what you’d expected. Under the Consumer Contracts Regulations, you are allowed to return an item if you simply change your mind. I have told them three times and they are refusing to offer a refund. Instead they are blaming the courier company. I suspect the box was damaged in the warehouse and not in transit..but the damage is incidental. The webcam worked, but it wasn't what I required. Have since found out that Toby Deals use this "trick" a lot. Plan to raise a dispute through PayPal. Also plan to report to Trading Standards. Avoid like the plague