Be VERY CAREFUL when reading their tricky policies. I intended to ordered just one box and therefore chose the "1-month" plan which seemed like the obvious choice as opposed to the 3-month or 6-month options. It never once occurred to me that this meant I would be getting a box every month (at a higher price than if agreed to 3 months). Why would I think there would be an actual subscription attached to a 1-month order. When I got the notice that my second box was being shipped I tried to contact them immediately which is impossible because they have set up their contact system in a way that is anything but simple. More than 24 hours after I sent a message telling them that I had no intention of ever subscribing and to cancel immediately, they shipped out the box anyway. Again, this was more than a full day after I cancelled. I have been going back and forth with them for two weeks now and they refuse to refund my money. I refuse to pay. I can't believe a company with any scruples would let a dispute like this get this far.
3 years ago
TokyoTreat has a
4.6
average rating
from
2,018
reviews
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