I had a horrible experience with TokyoTreat. I signed up for a 6 month subscription starting last September. During the 6 months I only received 1 box which was the December box- in February. I frequently spoke to their customer service and nothing was done about this. When i did receive the 1 box, I had to pay extra for delivery. Yesterday I found out they had auto renewed with no warning and charged me for an extra 6 months. I again contacted customer service and they said it was not possible to refund me. I am so angry, why would I pay for a product that I am not receiving! They just copy and paste the same responses to everyone. What they are doing at this point is theft!