Buyers beware!! My 3 month subscription renewed automatically and I did not want to renew it. I opened a dispute with PayPal to try to get my money back. The dispute was closed and I didn’t get a refund... which is fine because I figured I’m still getting my boxes! ....fast forward to June, I still have not received my January/feb/March boxes. I thought it might be because of covid. I reached out to customer service and they said that their system put a stop to my boxes since there was a dispute open and will remain on hold in case there was a refund. I replied and said that the dispute had been closed since December and their would be no refund. Their customer service is the worst!!! They keep replying with the same exact message for the past 2 weeks, even after sending them the proof that the dispute is closed and there will be no refund. I asked them to send the boxes I paid for but they refused. They are scamming me. Unacceptable to have such bad customer service like this.
3 years ago
TokyoTreat has a
4.6
average rating
from
2,039
reviews
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