This is a scam. I am still waiting on my box that is almost 2 months late at this point. They refuse to give me the tracking number to even look for my box telling me there is no tracking number. We all know that is total BS being everything that gets shipped has a tracking number. they just want you to spend more money on the "upgraded" shipping for a tracking number. They have also lied to me twice as to when my box was actually shipped from there facility. I am currently fighting for a refund being this box is never going to show up at this point but they keep telling me i will not get a refund until the box is sent back to there shipment center so until then i need to wait. Dont even bother with this company and i hope you do not need to contact customer service they don't help at all. they just pass the blame to the postal service.