First, they failed to send several boxes. One might have been lost in the mail, but given other experiences, I doubt it. Second, they automatically took money for the next year on the same day that I received an email from them. Three, they then actively extorted me by claiming that, now that they had received payment, they still would send no boxes unless I paid yet more - blaming the Corona Virus. Four, when their packages do arrive, they are interesting for the first one or two until you realize that they are all just flavored rice puffs, probably to save shipping weight.