Do. Not. Order. From. Toyko. Treat. ToykoTreat is hands down the worst company I have ever dealt with and now with the current world events, they have an excuse to blame everything on! I ordered my first box in April and it arrived within 2 weeks, so I thought great! And looked forward to the next months one... That was 'shipped out' April 20th after they charged your card $5 for 'better' shipping due to delays with COVID-19. I then started to look at some of their reviews/twitter mentions/facebook comments and started to realise that a lot of people were missing out on their boxes. This didn't concern me at first because I had received my first box pretty quick. Anyways... 13 weeks later... no box. I emailed and emailed and just kept getting the same response of 'its on the way' 'I can guarantee you its making its way to you'... although funnily enough you're never given any tracking whatsoever. It doesn't matter how late the box is or if its lost, they will NEVER EVER give you a refund. After 18 weeks, I opened a dispute with PayPal and ToykoTreat's response was too provide tracking info, which didn't even say it had been picked up by the courier?!?!?! How was this allowed? You should be ashamed of yourselves. I managed to chargeback the payment and anyone else waiting, I recommend you do the same, PayPal seem to be aware of their shady business practices and I got my refund pretty quick. I will never order from them again and I will never let any of my friends do the same. Order from JapanCrate as the community says they are better anyways and at least you will actually receive customer service. In the end they just gave me a copy and paste email, nothing to say sorry for all the delays, no sending out another box, no nothing.