We requested a 3 month subscription and were pretty happy with it despite the fact that the initial charge of $100.50 apparently doesn't include the cost of shipping and were then charged an additional $10.95 for every box. (That's $44.45 per box which is rather steep for what it is. Several other boxes are half the price) But what really put us off was that apparently the subscription auto renews, which is fair enough, but there was no notification or communication prior to this happening. The moment my card was charged I was notified by my card and I filed a ticket with TokyoTreat and was told there was nothing they could do despite the fact that they hadn't shipped anything yet. "Subscription cancellation won't affect the current order, it will only affect the next order. We will still ship the boxes that you have paid for and can't refund it." Abysmal customer service and their pricing/charging system could use some clarification.