Hi I used Toms outdoors couple times , I have found Kaine and Chris help and advice outstanding , I’ve spoken two them both on phone many a time , calling from Perth Wa. Picking there Brains on gear. They have been very helpful I also received my pack in quick time. I had send one item back as was wrong size. They where very friendly and help full about return it. And help me get what I needed. , I will continue to use them in future , and recommend family and mates to use them . As there service and friendly ness is outstanding. Hard to find in today’s world. Cheers Ian Kiwi Perth Wa