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tomsoutdoors.com.au Reviews

5.0 Rating 1,259 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,259 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 23rd February 2025
Natasha
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
54
Anonymous
Anonymous  // 01/01/2019
“Great vendor. I have purchased Patagonia products multiple times and received timely and well packaged items with excellent shipping and communication. Repeat customer and will purchase again with confidence.”
Helpful Report
“Wonderful experience at this shop as always. The staff are just so knowledgeable on not only the products, but the places in Kosciuszko National Park I wish to take the gear to! I always enjoy dropping into this store to purchase or browse.”
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“A smooth online purchase experience. The item was as described, well priced, posted quickly, and the seller communicated well. Thank you!”
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“Great selection and quality products. Very happy with my purchase and experience with Tom’s Outdoors!”
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“I was seeking a particular model of Trangia that I was unable to source in my home town. The customer service was outstanding - taking the time to explain my options. The Trangia arrived by post very quickly. I was also seeking information about different sleeping mats but was not intending to purchase one at that time. Once again I was given detailed options with no pressure to buy.”
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“Tom's has been my go to store for many years. Quality products combined with quality service.”
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“Very happy with this purchase. The jacket arrived on time and looks exactly as shown in the pictures. Smooth and reliable shopping experience.”
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“Great experience with Tom’s Outdoors. The customer service was excellent, and the staff were friendly, helpful and easy to deal with. The products are also excellent quality and exactly what I was looking for. Highly recommend Tom’s Outdoors and will definitely be shopping with them again.”
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“Great service and quick delivery”
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“Quality products, top-notch personalised service, and swift dispatch & delivery. Outstanding stuff.”
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“Can't fault, all over it!”
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“My order arrived promptly and in good condition. I like that you can track the shipment so it helps to expect the delivery time. Will buy again in the future.”
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“Great service and delicery for my recent purchase of SA Mastery trout line.”
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“Fast and friendly service, the only shop with stock and a better price for my purchase. Recommend 100%”
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“Tom’s outdoors are great to buy from. They have a fantastic range of outdoor gear. The piece of clothing I ordered arrived straight away. It was exactly as shown, at a great price.”
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“Items were as described and arrived promptly.”
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“Really good service, would purchase from them again.”
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“Great service! My ordered arrived really quickly, and when I realised I'd ordered the wrong size, they sorted it out straight away over the phone. Super helpful team—I highly recommend them!”
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“Fantastic service as usual. Easy ordering and quick delivery. Goods arrived in perfect condition. Thank you!”
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“pleased with my purchase and the service provided. Will be happy to use Tom's again in the future.”
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tomsoutdoors.com.au is rated 5.0 based on 1,259 reviews