tomsoutdoors.com.au Reviews

5.0 Rating 987 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 987 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 4th April 2024
Mark
tomsoutdoors.com.au 5 star review on 31st March 2024
Julian
tomsoutdoors.com.au 5 star review on 17th March 2024
Jian
tomsoutdoors.com.au 5 star review on 12th March 2024
Craig
tomsoutdoors.com.au 5 star review on 21st January 2024
Bernard
tomsoutdoors.com.au 5 star review on 25th November 2023
Edward (
tomsoutdoors.com.au 5 star review on 9th October 2023
Marcus
46
Anonymous
Anonymous  // 01/01/2019
Awesome store with a great range of products, freindly and helpful staff! Can you open a shop in Newcastle..... :)
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I bought Leke walking poles from this store. Best price and fast service. Good to support small businesses when they make it easy and competitive.
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Purchased a snowpeak Octa Tarp. Item was delievered promptly with a nice personal note from T/O's. Product is exceptional, easy to set up, easy to adjust to keep the wind out, and we could keep a cozy/small fire under the tarp due to the flame retardent inner layer. Great product, great company to deal with!
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Great advice and service, really happy with the quality of the gear too
tomsoutdoors.com.au 5 star review on 4th April 2024
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Tom's supply top quality tackle and clothing for the Alpine fly fisher. First bought a Loop 5wt Evotec there at a very good price. It lasted for years and caught many fish up to 12lb, before I broke the tip! Tom's found me a replacement Loop, again at an outstanding price, and I expect it will do equal service. It is even nicer to cast than the old rod. They are my go-to supplier for quality gear. Fast, courteous, efficient service.
tomsoutdoors.com.au 5 star review on 31st March 2024
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I was so happy with the order, customer service and postage time. Can definitely recommend Tom’s Outdoors
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The usual excellent service from Tom’s. The website is easy to navigate, purchasing is straightforward with plenty of options and shipping is quick! Cannot fault the team. Would love to visit the store!
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Very happy with the range of products and service I received
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Very helpful staff and good range of stock.
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Great service love my fire pit grill
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Fast shipping and great quality, would highly recommend!
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Great range of snow peak products. Happy with what I got from Tom’s outdoor!
tomsoutdoors.com.au 5 star review on 17th March 2024
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They only sell the best gear, and they know the gear they sell. For the big items, and the stuff you can’t have fail out bush, I don’t shop anywhere else.
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Tom’s Outdoors was outstanding on setting me up with a packraft and the gear to go with it. They are very knowledgeable and now can get into places for fishing that without a packraft I would find it very difficult by other means. My go to store for outdoor equipment.
tomsoutdoors.com.au 5 star review on 12th March 2024
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Very impressed with staff knowledge and courtesy. The prices were good. Very satisfied.
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Regular customer for a range of hiking and fishing equipment including the fishing guide services. Every single time they have been professional and knowledgeable about all things outdoors. Their customer service is fantastic and always willing to provide some tips and tricks!
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I was after some specific leaders and the team at Tom's ordred them in, rang me when they placed the order, rang me to let me know they arrived and send them to me in time for my trip away. Love the customer service at Tom's/
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Dropped in to get a new yeti bottle, as always friendly and knowledgeable staff and an outstanding array of goodies to choose from. Outdoor retailing done right.
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Recently purchased Redington Field Kit - Euro Nymph Combo. Prior to purchase I spoke to Chris who was very helpful and generous with his time. I have used the rod and reel and I am delighted with its performance. Light in the hand and fast taper gave me the sensitivity I need for Euro nymphing on small streams.I found that I was able to cast easily with the quality of the rod compensating somewhat for poor technique. Tom's Outdoors is my outdoor shop of choice because of the quality of products and service. Their videography is also a must watch.
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Awesome to deal with - exceptional delivery time👍
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tomsoutdoors.com.au is rated 5.0 based on 987 reviews