tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,187 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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English

“Purchased the Redington 4wt Classic fly rod with the Sage 3/4 Spectrum C reel. Fantastic little setup. Lite & accurate, great for the small streams. Communication with the crew at Tom’s was first class with fast & informed delivery. Prices pretty good too. 👍”

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“It was a pleasure to deal with Tom's Outdoors. My order, placed online, arrived promptly and the prices on the products I bought (Nikwax Tech Wash and Nikwax Direct) were competitive, if not cheaper, than other places I'd searched.”

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“Love the watch, very light weight, comfortable enough to sleep with it on, great value for money compared to other offerings of this type of sport/adventure watch. Love dealing with Tom's Outdoors, it just feels good.”

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“The prompt service and support was very good, I was happy with the price finding it very competitive with other suppliers.”

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“The staff atTom's Outdoors has always been very helpful, either on the phone or in the shop. The staff certainly know their stuff on product and knowledge. A great range of gear also. Ron Wynne”

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“I bought a leatherman and it arrived quickly and as per order.”

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“I purchased sporks (spoon/forks) from Tom's. They arrived promptly, and I love the coloured ones: the colours make it easy to get the ones you want. I also love the light weight. A long time ago (decades?), I got a silver-tone spork from somewhere & finally decided that since I loved it and I only had one, I'd get another one. Then I saw the colours. Now I have a spork in each available colour. I love them.”

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“I have been buying gear from Tom’s for close to ten years. I really appreciate the prompt and personal service. I have rung them for advice and found them very helpful. I have found the videos useful too. They have a lot of good brands too!”

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“Great that there are stockists of uncommon size waders. Tom's are consistently easy to deal with and helpful when you want it.”

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“Excellent product selection and quick shipping, had some niche stuff I'd been hunting around for a while I couldn't find elsewhere.”

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“Just purchased the Alpacka Mage As an experienced but older whitewater paddler(71) I found my recent trip down the Mitta at 1.6 on the Hinamungi gauge to be fantastic. The boat arrived quickly and this was my third paddle in it. It's the ease of getting to the water, and low risk of delay to the group if my roll fails.(Again) I ordered a double for the caravan, at my wife's suggestion. So much easier than getting things off the roof of the car. This is the place for good advice and good service”

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“Was seeking a smaller waterproof backpack. Tom's had a good selection and hassle-free, quick delivery after selection, with excellent communication.”

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“Recently was the hunt for some new luggage and had my eye on a large Patagonia wheeled duffel. Toms was my first choice and made it super easy as usual. Had the bag in stock, allowed me to redeem some loyalty points, saved some cash and made the pickup process super quick and efficient. The best outdoor store in NSW by a long way.”

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“Tom's Outdoors has been great to deal with over the years really well run online store, great prices and really good service by the team there, highly recommend them”

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“Great experience. The product I wanted at a good price, and I had it within a day or two. Highly recommended.”

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“Great helpful staff . Great advice advise and good for a chat . Well done 👍”

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“Very happy with my winter sleeping bag purchase. Great quality from Tom's.”

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“I have been using Tom's for years to buy equipment, I can honestly say they are the best outdoors company I have ever used, not only do they deliver quickly, but they have hands down the best range of good gear available. I will continue to reccoment Tom's and keep buying from them for years to come. ( P.s I love the handwritten thank you notes )”

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“Online or in-store these folks really know what they're doing. They only sell quality products, and staff actually go outdoors!”

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“My order arrived within two days carefully packed in eco friendly packaging. Thank You”

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tomsoutdoors.com.au is rated 5.0 based on 1,187 reviews