Great service fast delivery! And they got me among the fish!
I got a pair of Fjallraven Vidda Pro Trousers at a sale price from Tom's Outdoors on the internet and they arrived within a few days, but I had ordered the wrong size - my mistake. My wife and I drove the two hours to Tumut on a pleasant Saturday morning to exchange the trousers. We had the most fantastic experience at the store thanks to Chris. Not only did I get a fitting pair of pants, we got a spur of the moment special price and genuinely friendly service. We would recommend this store without reservation to anyone looking for top quality outdoor clothing and related products.
After a detour from the freeway to visit the store Alli walked in, saw these sandals and would not walk out without them. I asked her a couple of weeks later about them and she said “ they are are awesome. I use them daily, when I’m either walking around town, on the beach or on the trails. Super comfy, extremely lightweight and I can wear them with just about anything and they still look good. Perfect price point, love them!” Thanks for the incredible service and for hanging out entertaining the kids when we were being indecisive! Cheers guys. Dave and Alli
Go see Tom's Outsoors for prodwssional advice and great quality gear if you're a newbie to fly-fishing like me. Had an idea of what to get and already had great waders, but Mick's guidance for rod, reel, line and boots (and lesson in the drivwway!) is invaluable. Got the Flyweight boots, very comfy and light. Can't wait to get all the gear on the river.
Great little wallet, and made me cull a bunch of useless stuff from my old one. Taken it on its first (of hopefully many) adventure to New Zealand
I needed something a tad minimalist, able to be utilised everyday but also when hiking and off on a quick South East Asian backpacker trip.
I really like the option of zipping everything inside up securely, no complaints so far.
Easy to use.
Easy to set up and pack away.
Had a few great night's of fire with this. Can't wait to get some more.
“I'm not a big review leaver but this warranted a shout out - I wanted to buy a new winter jacket - specifically the Patagonia Down Sweater Hoody. We have a Patagonia store in Melb but I jumped online to see if I could get a better price and saw these guys who had it 5% cheaper from the get go, plus an extra 10% as a first time customer. I had never heard of Tom's Outdoors before that because I live in Victoria but the reviews were all glowing so I pulled the trigger and ordered it at close to 5pm on a Friday night -- immediately after which I realised I had stupidly put in the wrong address. I got on the phone straight away hoping to catch the mistake and was given the kindest customer service from the person who answered, who said 'I'll fix that AND I reckon I can get it to the Post Office before 5pm' (it was about 4:58!) Lo and behold he did, and my jacket arrived in record time from interstate. It was beautifully packed and in good nick and I'm a happy camper. I was really impressed with how happy the person I spoke to seemed to be to sort me out so quickly. It made my day and made me very glad I bought from them. Great service - highly recommend.”
“The team at Tom’s Outdoors always go out of their way to respond to any query, even if it’s for gear they don’t stock. If their supplier has it, they match other prices and get it in for you. Awesome I say.”
“This jacket is everything you hear and read about. Ive tested it in the last 3 weeks hiking, camping and city living. It blocks the wind out great, withstood short light showers but did put my rain shell on when the heavier down pour came. Even the hood kept my ears toasty at night when it hit -2 degrees celsius and it breathes well in the day at 19 degrees. High quality materials, super comfortable, looks fantastic, this has become my go to jacket.”
“I was totally stunned at how quickly my Patagonia jacket arrived, great work Tom’s. I love the jacket, it is just what I needed and the fact that it was on sale was a bonus. I will definitely be a return shopper, your service is outstanding!!!!”
“Toms outdoors has hands down the best online service. They ship the day you order no stuffing around. They Love what they do and have a lot of pride doing so. Great business and I 100% recommend Them.”
“These guys are great! They know their product's and when they need to order something, they order it and it comes in the timely manner that they say it will. If you want quality products will quality service, these are your team!!”
“Was happy to see the legendary Swedish axes were available here and have been wanting one for a long time. Ordered with sharpening stones and they arrived in post a few days later. Excellent products and speedy service. Thank you very much”