tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,171 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with my winter sleeping bag purchase. Great quality from Tom's.”

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“I have been using Tom's for years to buy equipment, I can honestly say they are the best outdoors company I have ever used, not only do they deliver quickly, but they have hands down the best range of good gear available. I will continue to reccoment Tom's and keep buying from them for years to come. ( P.s I love the handwritten thank you notes )”

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“Online or in-store these folks really know what they're doing. They only sell quality products, and staff actually go outdoors!”

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“My order arrived within two days carefully packed in eco friendly packaging. Thank You”

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“I sent a quick email looking for some advice, and the competent, and friendly response led to me making a purchase at Tom's. Packaging and delivery were top notch. Their youtube channel is also a terrific resource for outdoors people and the fly fishing crew!”

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“Order arrived in Sydney very quickly. Great service, you can tell they really care.”

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“Fast shipping quality products and easy to deal with Cheers”

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“Great pack! It’s comfortable and fits securely. Heaps of storage and durable construction, making it a great pack for day trips or thru hiking. Chris spent the time with me, trying all the brands and various sizes on to get it just right.”

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“Quality selection of products. Great communication with customers, fast handling and postage always packed with care. Highly recommended shopping with Toms Outdoors.”

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“A great informative website. Always enjoy a visit to the store. Lots of quality products. Staff know their products well.”

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“Alway prompt service and delivery very happy with Toms Outdoors”

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“Great to engage in a knowledgeable talk around products and the suitability for what I need. Nice group of people too. Thank you. I’ll be back online or in person”

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“Excellent service. Package arrived very promptly. A great business in Tumut!”

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I'm glad you received your order promptly. Thanks for shopping with us, Sally!

“Great service prompt delivery”

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“I've always found Tom's to stock a discerning edit of the best outdoor products on the market. Certainly makes life easy knowing your are selecting from best of the best when needing outdoor clothing and equipment.”

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Thank you for the fantastic review, Dean! We're thrilled to hear that you appreciate our carefully curated selection of outdoor gear.

“Recently bought some fly fishing gear from Tom's. Great prices, great communication and quick shipping. Highly recommend!”

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“Couldn't be happier with the service from staff and the purchase of my new Ultra olympus 5 hiking boots. The staff have really good knowledge of the products they are selling to help you choose which one is best for you.”

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“I've made many online purchaes with Toms Outdoors for fly fishing gear, from flies, reels and fly line to my Patagonia waders which the friendly staff sized correctly for me over the phone which was greatly appreciated. The stock selection and prices are great and i never have trouble finding the things i'm after for my sport at Toms. Orders are always shipped out very fast and they've never made a mistake on my orders. Couldn't recommend a better store as your go to place to shop with confidence and to call for advice prior to purchasing something if you want friendly helpful advice.”

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“I enquired about sizes and the staff were very helpful and specifically ordered in what I needed and provided advice on the different styles, brands and the difference in years/season. I’m very happy with my purchase and the support offered.”

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Thank you for your wonderful review, Tom! With a name like that, this is the store for you! Enjoy the great outdoors my friend.

“I recently purchased a lightweightPatagonia Women's Houdini Jacket as a windproof layer to wear over a fleecy in the Snowy Mountain National Park and also for a trek in Nepal. It worked brilliantly and kept me toasty warm in breezy conditions without the bulk and weight of a traditional rain coat.”

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Thanks for the great review, Elizabeth. Nothing beats the Houdini when it comes to packability ... it's like magic. I hope you had a great time in Nepal!

tomsoutdoors.com.au is rated 5.0 based on 1,171 reviews