tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 999 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 999 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop, top quality brands and excellent service”

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Cheers Derek!

“Goodbye old friends and hello to the new comrades, thanks to Tom’s outdoors for the swift and easy purchase of Altras finest trail runners, new grip and chushion has me sighting grand adventures.”

tomsoutdoors.com.au 5 star review on 24th September 2023

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Thank you for taking the time to leave a review Steven! We appreciate your support :)

“The Staff are very friendly and helpful. Delivery was quick and our snow peak fire pit arrived early. Couldn't ask for more. Very happy.”

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That's great to hear Debbie! Thank you for leaving a review :)

“If you have been thinking about getting down to Tumut and visiting Tom's Outdoors before heading over to the Brewery for a feed and sampling some of their awesome brews (I bought a case of You Am IPA - GBTFLoU...), stop thinking and just get over there! This is one of the best bricks and mortar outdoors shops I've ever been to. For those people who still like speaking to real people who know stuff about what they're selling, go visit Chris and his team.”

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Thank you so much for your kind words Simon! The Brewery is our regular local watering hole and we couldn't love it more. We really do appreciate your support of our small business and small town! :)

“I know that whatever I purchase from Tom's Outdoors will be the highest quality. That is why I trust them and shop with them. Their service and support are prompt, friendly and hassle-free. I just wish I lived closer, so I could go into the actual store.”

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Thank you so much for your kind words Haydn! Your support is very much appreciated :)

“My wife & I are walking the Camino de Santiago in 2024, over 800km long. After speaking to their staff, we drove 6 hours to buy boots from Tom's Outdoors. They have the best staff and -THE- best range of quality boots -actually in stock- to try on anywhere. Excellent customer service from staff that know what they are talking about. If you want the best, from customer service to the range of gear actually in stock go to Tom's Outdoors.”

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Thank you so much for your kind words Gavin! We're so glad we could get you guys kitted out. All the best for the Camino, we're all jealous!

“In shopping purchase Exped XL dry bag. Excellent service as always”

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Thanks Darrin, hope to see you again soon!

“Very helpful staff, quick delivery and quality products. Thank you!”

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Thanks Mardi!

“Tom's Outdoors offers exceptional variety and service. Ordered online with no problem and had super fast shipping. Keep up the great work!”

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Thank you so much for your kind words!

“Great product and excellent service. Quality Superlight pot and cup fits a small gas canister and ultralight stove. Found my prefect ultralight cook system. 9”

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Glad to hear it Steven! Thanks for taking the time to leave a review :)

“It is a pleasure to deal with Tom’s Outdoors. Always ready to answer the questions i have with real experience of using them. In this case it was the Snow peak tarp. I have contacted them on few occasions for different products and always found them engaging and helpful. In stock items, fast shipping, earning points is all a bonus.”

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Thank you so much for your kind words Sunil! So glad we can help you out, we appreciate your support :)

“Great service and prompt delivery”

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Cheers Andrew!

“Tom's had the product I needed at the right price. Great service and delivery.”

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Glad to hear, thanks Chris!

“Stock that was unavailable elsewhere, fast delivery , competitive pricing , Great to deal with”

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Cheers Craig!

“I needed an item urgently and Tom's were they only place who had it on the shelf. Called staff to organize urgent delivery and they were very helpful and I received the item the next day, well before the 3 days they said it would take.”

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So glad we could help Michel, thanks for leaving a review!

“As always my go too store for outdoor gear. The staff have so much knowledge which gives you the confidence you have purchased the right product.”

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“Excellent service and amazing quality products. I will definitely shop at tomsoutdoors again.”

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“Fantastic experience.”

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Thanks Shuai!

“Great selection. Fast shipping”

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Cheers!

“I have bought three items from Toms Outdoors so far and I highly recommend them. The team really know their stuff, are supportive and actually ring you back when promised. The website, online purchasing and shipping is super fast and they stock many of the major brands at very competitive prices.”

Helpful Report

Thank you for taking the time to leave a review Jason! We appreciate your support :)

tomsoutdoors.com.au is rated 5.0 based on 999 reviews