tomsoutdoors.com.au Reviews

5.0 Rating 999 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 999 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 20th April 2024
Ray
tomsoutdoors.com.au 5 star review on 4th April 2024
Mark
tomsoutdoors.com.au 5 star review on 31st March 2024
Julian
tomsoutdoors.com.au 5 star review on 17th March 2024
Jian
tomsoutdoors.com.au 5 star review on 12th March 2024
Craig
tomsoutdoors.com.au 5 star review on 21st January 2024
Bernard
tomsoutdoors.com.au 5 star review on 25th November 2023
Edward (
47
Anonymous
Anonymous  // 01/01/2019
It’s great to go to a store that supplies only top quality products and follows up with great service.
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Cheers Jonathon!
Always world class service.
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Cheers Luke!
Good products, exceptional service
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Thank you! :)
Bought a snow peak fireplace starter pack. Love the product . Thanks to Tom's outdoor description and the video about this product , I gain a clear understanding of this product before making the purchase so that to avoid disappointment. Love the smooth transaction and quick delivery too 👌
tomsoutdoors.com.au 5 star review on 21st January 2024
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Thank you for your kind words Bernard, so glad you found the video helpful! We hope you love your fireplace as much as we do! :)
I purchased 2x Snowpeak beach chairs and was very happy with the quality and speedy delivery. I would recommend this site and am currently looking at purchasing some other things from this website.
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Thank you for your kind words Alicia! :)
I purchased a Simms Chest Pack & service, as normal, was exceptional, speedy freight & product arrived in great condition. I have not used the chest pack yet but it looks good quality with lots of unexpected pockets etc. i gish in the Victorian high country mostly & this area is hard on equipment so i will provide a longer term review soon. Very Happy so far.
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So great to hear Ashley! Thank you for leaving a review, we appreciate your support! :)
EXCELLENT SERVICE PRODUCT ARRIVED 2 DAYS LATER. WILL CONTINUE SERVICE WITH TOM,S.
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Cheers Peter!
Great local business that am pleased to support
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Thanks Matt! We appreciate your support :)
Great product knowledge & customer service. Shipping is always super fast.
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Thank you for your kind words Andrew! :)
Great products, great advice, fast and efficient dispatch.
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Cheers for 5 stars Brett!
Made multiple purchases at toms over the years, never had any issues. Items as described, packed well and shipped promptly. Cheers guys
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Thank you for your support Josh!
I was looking for a particular hat for a Xmas present, and when I found it on Toms Outdoors website, I was rapt. It was in mail promptly, and delivered to me, so carefully packaged in a box. I highly recommend Toms Outdoors for great service and quality goods.
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So great to hear Judi! Thank you for your kind words :)
Delivery was super fast every time. I like your way to the customers. I highly recommend.
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Cheers Seunghun! :)
Great price, fast shipping and a lovely personalised thank you note. Couldn’t fault Tom’s Outdoors!
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Thank you so much for your kind words Caitlin!
I called the store to check a few things and service was great. The item I bought arrived in good time and in good condition. Best price I could find in Australia, even the manufacturer had a higher sale price.
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Great to hear Mark! Thank you for leaving a review :)
Excellent service. Exchanged faulty 11 month old raft pump, no hassles and prompt service.
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Cheers Sharon! Glad we could get your pump sorted!
Excellent service and great service
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Thanks Lorraine!
Again great friendly service,
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Cheers John!
Excellent service, communication & postage as usual. Great products & entertaining YouTube videos.
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Cheers David!
Fantastic Staff and Service
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Cheers David! We appreciate your support :)
tomsoutdoors.com.au is rated 5.0 based on 999 reviews