tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,264 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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“I have been buying my outdoor and fly fishing gear from Tom's for years, a big part of that is becuase I know if something goes wrong, I have a warranty issue or concern about delivery timeframes, I can contact them and they will take care of the issue no matter what it may be. That peace of mind is important to me and why I keep going back”

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“I have bought online from Tom's several times and it's always been seamless. Great range of products, website is easy to use, and very prompt delivery.”

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“Great service and experience with the team, the product had issues which was not their fault and they were incredibly helpful.”

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“I have previously bought online from Tom's and it's always been a painless process, a simple transaction and very prompt postage. My most recent purchase was in-store and I was very impressed with the helpful and friendly staff and well stocked shop. Such great quality gear. The only danger is buying too much!”

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“Great shop and service ☺️”

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“Always a pleasure to sort out gear requirements with Chris and team of Toms Outdoors. Recently purchased a Snowpeak Sandwich maker, get one, these things are the BEST. Order it through the mail and it virtually arrives before you have finished making a sandwich.”

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“Fantastic service and great prices on the top shelf goods”

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“I ordered some flies at the 11th hour before an upcoming fishing trip. Not only did they arrive promptly and well packaged, they caught fish! Ordering was easy through the online shop. I would recommend using Tom’s.”

tomsoutdoors.com.au 5 star review on 2nd April 2026

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“I am very happy with my Altra hiking boots. They are the most comfortable shoe I have as they are a wide fit. Staff were very helpful and I'm sure I will be back :) M.R.”

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“Great customer service. Prompt delivery on a great range of quality products.”

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“Toms is the place to go for fabulous quality outdoor gear! I have purchased a number of hyperlight and great hiking clothes to support my next hiking adventure. There is also the rapid delivery service- All items have arrvied within 24-48 hours from purchase!!”

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“Great bunch of people selling top quality stuff”

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“Everything at Toms is the best of the best!”

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“Great shop, competitive pricing and a large range of the top brands. Online shopping is easy and shipping is always expeditious.”

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“Great range of products, service really good as was the price and efficient delivery”

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“Great to deal with the people who use the gear . And know their products”

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“Always a pleasure to visit Toms Outdoors whenever I journey up to the Smowys. Such a great place with all the egar you need and some expert advice. I even got to meet the infamous Pat this time!”

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“Tom's is the epitamy of customer service, my purchase was made via a phone call where the product knowledge, courtesy and understanding of my needs made the shopping experience memorable.”

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“Bought some more snow peak tent pegs to supplement our existing supply. Familiar and quality product. The service from Tom's was excellent - great communication and prompt, well packaged delivery. Would use again and recommend to others.”

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“The item arrived as expected and even came with a lovely handwritten note with my purchase. It immediately prompted me to learn a little about where they come from and what other items they have in stock that I might be interested in buying. Kudos to making the shopping experience personal.”

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tomsoutdoors.com.au is rated 5.0 based on 1,264 reviews