tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,162 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were warmly greeted by the in-house sales assistant, her professional direction and advice ensured we left with the right garment that was fit for purpose. If left to our own decision making, we would not have purchased the right quality of garment. We left the shop knowing we got excellent value for money, the cost was more than fair, we could not be happier”

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“Prompt response & delivery upon selecting the best items online. Am away looking after grandson at present & yet to give items bought a decent work out. Had a bit of a go & found the gear very promising indeed.”

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“Great service as always from Chris and the team and a high quality bit of gear as you’d expect from Patagonia.”

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“we ordered on line leki Makalu trekking poles to replace a pair we thought we had lost we were disappointed because the one we received although expensive were thicker and heavier than our old ones”

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“Great service and quick delivery 🚚”

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“The Vibram walking shoes are great. They have the widest toe width of all the shoes I’ve worn. Very happy .”

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“It was great to be able to buy the down jacket I've had my eye on for a long time for a great sale price. The jacket arrived in Sydney nice and quick, well before I needed it for our trip to Japan.”

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“Another awesome purchase from Tom’s Outdoors. Exactly as described and the on point with being a very help accessory for fishing. I can store a pretty much what in need on my waist so I don’t always have to wear a vest. Handy mountain bike riding.”

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“outstanding service and communication will always shop at toms outdoors”

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“I have been shopping from Tom's Outdoors for many years now. Whether it's online or in person at the store in the beautiful town of Tumut, the service is always excellent. The team are very knowledgeable and they stock a great range of quality gear at competitive prices. The spend and earn points system they have in place is fantastic too. I highly recommend this great little Aussie business.”

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“Great service and delivery. The product range and reviews is really helpful.”

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“Seamless, competitive pricing, efficient with a cute hand written delivery notes a bonus”

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“As always a total delight dealing with the team - exceptional service”

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“Great service and quick delivery”

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“Helpful and highly knowledgeable staff. Fantastic range of products. I've purchased small camping accessories as well as an investment sleeping bag from Tom's Outdoors and each time my order's been organised with care.”

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“We stopped into the Tom's Outdoors store in Tumut and got a few items for our fly fishing trip planned for the following day. The staff were really helpful and described some likely spots to catch a fish as well.”

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Thank you for stopping in Stuart, we hope you had a great time fishing!

“Great shop, great staff! Super helpful staff and well stocked store! Happily tack an out onto my trips to the snowys just to swing past tumut and visit Toms”

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This has made our day Mitchell! Thank you for your kind words and support, we hope to see you in store soon!

“Awesome service from the customer service team as always, helping me with all the questions I had!”

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That makes us happy to hear! Thank you for leaving a review :)

“Great service and quick turnaround time. Excellent products!”

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Glad to hear, thank you Dugald!

“Amazing service, fast deliver and easy to navigate. Product is exactly what is adverticed and I loved the little Xmas card on the packing :)”

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Thank you for leaving 5 stars and kind words Fernando!

tomsoutdoors.com.au is rated 5.0 based on 1,162 reviews