tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,162 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and great service!”

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Cheers Daniel!

“Well packaged, prompt delivery and very helpful customer service.”

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Glad to hear David! Thank you for leaving a review :)

“Had a road trip especially to visit Tom's Outdoors and was not disappointed! Excellent service, knowledgable staff, great prices, gear I could try on (and that fits a petite frame). Absolutely everything I could ask for! Will definitely be buying from them again, both in-store and online. Legends!!!”

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You're the legend Jenni! Thank you for your support, we look forward to seeing you in the shop again soon!

“Staff were extremely helpful with assisting me with my purchase.”

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Great to hear Kerri!

“Great price on the R1 hoody! And quick delivery as always from Toms...”

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Great to hear, cheers Glenn!

“Husband very happy with purchase.”

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Excellent news Michelle!

“Fantastic Service, happy to answer all my queries and assist me to get my order right, promptly ordered and quickly dispatched. Would totally recommend! Thank you guys .. what a great team!”

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Thank you Arthur! We appreciate your kind words and support :)

“Excellent service and a terrific group of friendly, helpful folk who know their stuff!”

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Thank you for your kind words and support Nicolas!

“Patagonia product excellent Speed for delivery excellent Discount excellent”

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Thank you for leaving five stars and kind words Belinda!

“Quality Snowpeak chairs, very comfortable and worth the invetsment. Excellent customer service and fast delivery.”

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Thank you for leaving a review and kind words Tina!

“I recently purchased a Fjallraven Sten Fleece Dark Olive zip up jumper. I purchased the Grey one about 2 years ago and it is a favourite so now i own 2 of them and very happy with the product and also the service, I got the jumper within a few days of ordering.”

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That's great to hear, thank you David!

“I've bought a lot of Snow Peak gear from Tom's Outdoors recently and the service has been exceptional, fast despatch and great to deal with, I've also called to add to my orders a couple of times the next morning and been able to add to my orders but you've got to be quick because they're so fast at packing and despatch that your order is on its way. Will definitely keep adding to my Snow Peak collection and buying through Tom's Outdoors1”

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Thank you for leaving a review Andrew, we appreciate your kind words and support of our small business!

“Tom's Outdoors provides service always - every time. They give freely expert knowledge and solid advice on what, why and how their products will best perform for you in the great outdoors.”

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Thank you for your kind words Susan! We appreciate your support :)

“Tom's Outdoors is my absolute go-to for camping gear. I've kitted myself out almost entirely from their site, and I've never been disappointed. They've got a massive range – everything from the essentials like tents and sleeping bags, to all the little extras you never knew you needed. But honestly, the best part is the service. The staff really know their stuff and are always happy to help you find exactly what you need. If you're looking for quality camping gear and great service, you can't go wrong with Tom's Outdoors”

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Thank you for your kind words Jae, you've made our day! We appreciate your ongoing support :)

“Tom’s has a great range of top quality gear and the staff and service is excellent. Always there if any problems with gear. Good to have a physical shop front and knowledgeable staff to deal with.”

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Thank you for your support John! Hope to see you again soon :)

“Having shopped with Toms outdoors over the years,they have consistently delivered on friendly service, a great range of quality products, thorough knowledge of the products, and competitive pricing. My first port of call for any outdoor equipment”

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Thank you for your kind words Aidan! We appreciate your support :)

“Tom’s outdoors has a good selection of outdoor gear and I love that they stock more expensive high quality gear for people that appreciate quality over price . My purchase was well packed and turned up rather quick, definite returning customer. Thanks guys .”

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Thank you for your kind words Richard, we appreciate your support!

“Trusted knowledge of all their products. Very helpful and not pushy. My particular purchase was ordered in for me and arrived within a week. Top notch 👌”

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Glad to hear Jo, thank you for leaving a review!

“Quick and efficient service.”

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Cheers!

“A wide selection of best in class products and helpful advice always at hand”

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Thank you for your kind words Chris!

tomsoutdoors.com.au is rated 5.0 based on 1,162 reviews