tomsoutdoors.com.au Reviews

5.0 Rating 994 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 994 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 20th April 2024
Ray
tomsoutdoors.com.au 5 star review on 4th April 2024
Mark
tomsoutdoors.com.au 5 star review on 31st March 2024
Julian
tomsoutdoors.com.au 5 star review on 17th March 2024
Jian
tomsoutdoors.com.au 5 star review on 12th March 2024
Craig
tomsoutdoors.com.au 5 star review on 21st January 2024
Bernard
tomsoutdoors.com.au 5 star review on 25th November 2023
Edward (
47
Anonymous
Anonymous  // 01/01/2019
Always a good experience!
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Cheers!
Very pleased with my glue. Couldn't wait to put my ugg boats on. Service was great and spit on delivery thank you.
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Thanks for leaving a review!
Great, friendly advice from Dom, which I turned into a few fish later that day. Thanks Dom!
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Excellent news! Cheers Tony!
Great range of products and good old fashioned service
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Cheers Lachlan!
Great range, super competitve prices and it is nice to support a small business rather than a behemoth of a company. I will be back :)
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Thank you so much for your kind words Russell! We appreciate your support :)
Snow Peak XL pack & carry fireplace. Awesome piece of kit! Exceptionally well-made product, perfect size for our needs. Very well-packed and dispatched quickly. Very happy with our purchase and the service.
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Great review Peter, cheers!
Very quick postage and a nice handwritten thank-you note in the package :)
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Cheers Ben! We appreciate your support :)
Your products are top quality with reasonable prices and the service is the best. My purchases arrive very quickly, astounding. 100% thumbs up.
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Thank you so much Helen! So glad to hear! :)
Never a problem with Tom's Outdoors
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Cheers Ben! :)
Whilst my purchase was small, just a couple of Groundhog tent stakes I had the pleasure of talking to Chris about the store, as a Bushwalker for over 30 yrs and a one-time employee of Paddy Pallin in the 90s I was impressed by the depth of experience and knowledge present in the store. I would recommend anyone who needs outdoor gear call in and see the staff at Tom's Outdoors. Paul.
tomsoutdoors.com.au 5 star review on 19th June 2023
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Thanks so much Paul, great photo! We really appreciate you taking the time to leave a review, hope to see you in store again someday soon!
Very easy company to deal with. Would not hesitate to buy again from them
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Thanks Adam! We appreciate your support :)
Excellent customer service from very knowledgeable staff. Great follow up on enquiries and support when things don’t go to plan.
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Thanks for taking the time to leave a review, Paul!
Great competitive prices, pretty fast shipping too, keep up the good work 👍
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Thanks Anjar! We appreciate your support :)
Carry alot of brands that are not easily found in Australia
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Thanks Chee!
Shipping very quick. Very happy with the items of Tom’s outdoor sell.
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Thank you for leaving 5 stars! :)
First Time in store, great range and friendly service, will definitely drop in when heading to the mountains,
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Cheers Rob! Hope to see you in-store again soon :)
Great gear and quite a bit of ultralight. Made an enquiry on line and had a call back with in a day so rating the service really high. My gear turned up quickly and all intact. Very happy and hoping one day when I get some lessons I'll buy some fly gear as well. Cheers Bruce
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Thank you so much for your kind words Bruce! We appreciate your support :)
Great people, knowledgeable, serving quality merchandise, with a helpful attitude..... Keep up the good work....
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Thank you for your kind words Paul!
Tom's outdoors is my goto place for great products at a great price and great service
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We appreciate your support Marius!
Purchased fly fishing material very good range, also the staff were great good knowledge of products
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Cheers Andrew!
tomsoutdoors.com.au is rated 5.0 based on 994 reviews