I had a large amount of unused ink cartridges that were just sitting in storage from printers we no longer have, so I decided to look up companies that buy back unused carts. I found Toner Connect online and decided to look them up and also read other peoples reviews before I decided to go with them. I seriously am extremely satisfied with the level of communication they have with you and the live chats for questions as well. If I didn't find Toner Connect, I would have just thrown them all away but since I didn't; I now have more money in my pocket then what I had yesterday.