“One item was opened to determine that it was the wrong one for our printer the other one was untouched new in the box. Both of them were still brand new one was in an unopened box one was in an open box still in the plastic never used you can clearly see. I've sold them before just couldn't remember the company I went through last time but it's obviously wasn't this crappy company you guys are complete ripoffs.”
Hi Sommer,
We’re sorry for the disappointment. During inspection, we found significant liquid damage on all toner boxes that wasn’t visible in the photos submitted. This affected their condition grades and reduced the final offer.
If the revised offer doesn’t work for you, we’ll return your items at no cost. Please contact us at 833-866-3703, info@tonerconnect.net, or through live chat so we can help.
Kind regards,
Team Toner Connect
“Been working with toner connect for several of our business needs. They are always fair on the prices and I love that they send photos for any changes to the price.”
“Toner connect responds fast and gives fair pricing. They provide everything you need as soon as you accept an offer. Their customer service has been great. I will definitely keep doing business with them.”
“Toner Connect is a great place to sell extra toner cartridges I no longer need. The process is convenient and gives me an opportunity to recoup some money while putting unused supplies to good use. I appreciate having a reliable option and would recommend Toner Connect to anyone looking to sell their excess toner!”
“I've been using Toner Connect for years. Their customer service is top notch and I really appreciate their business. They make the job of repurposing toner easy and hassle free.”
“Toner connect did not provide great descriptions of what good or perfect conditions are for toners when selecting condition during the upload process.”
Hi Dylan,
Thanks for sharing this. We read all feedback to help us further improve your selling experience. The quote form already includes sample images and descriptions of each box condition. If you hover your mouse over each star rating, the images and text descriptions should appear.
If you need any immediate clarification, you can reach us at info@tonerconnect.net or 833-866-3703.
Kind regards,
Team Toner Connect
“The process was easy but the "damage" that they are claiming is not true. It was a brand new box that was never opened and anything that is seen on the box was how it was sent to me in the first place.”
