“Toner Connect made me happy with how communicative their team was from start to finish. They responded fast to every question I had, and the whole process felt easy and straightforward. When my cartridges arrived, they did a detailed inspection and sent pictures with it, so I could see exactly how they evaluated everything. The rating was fair, and the price they offered was the best of the several companies I compared. I'd definitely use them again.”
“By far the best company to sell any toners to. Quick response time and payment. Only place I will do business with and they offer multiple payment options”
“One item was opened to determine that it was the wrong one for our printer the other one was untouched new in the box. Both of them were still brand new one was in an unopened box one was in an open box still in the plastic never used you can clearly see. I've sold them before just couldn't remember the company I went through last time but it's obviously wasn't this crappy company you guys are complete ripoffs.”
Hi Dennis, we’re sorry this wasn’t the experience you were hoping for.
We only accept OEM cartridges in sealed boxes, since an opened box can’t be resold as new, even if the cartridge inside was never used. This is listed on our website, but we understand it can be easy to miss. Both cartridges you sent arrived opened, so we weren’t able to accept them.
We didn’t want you to be out anything, so we’re returning both cartridges to you at no cost. If you have any questions, please contact us at info@tonerconnect.net or 833-866-3703, and we’ll be happy to help.
Hi Sommer,
We’re sorry for the disappointment. During inspection, we found significant liquid damage on all toner boxes that wasn’t visible in the photos submitted. This affected their condition grades and reduced the final offer.
If the revised offer doesn’t work for you, we’ll return your items at no cost. Please contact us at 833-866-3703, info@tonerconnect.net, or through live chat so we can help.
Kind regards,
Team Toner Connect
“Been working with toner connect for several of our business needs. They are always fair on the prices and I love that they send photos for any changes to the price.”
“Toner connect responds fast and gives fair pricing. They provide everything you need as soon as you accept an offer. Their customer service has been great. I will definitely keep doing business with them.”
