Toner Connect Reviews

Name: Toner Connect
Rating: 4.86

4.9 Rating 1,188 Reviews

98 %

of reviewers recommend Toner Connect

Company Reviews

Metrics

4.9

Based on 1,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Toner Connect 5 star review on 28th March 2025

Laurie Piccoli-Schell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James Cai answered all my questions in a timely fashion”

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Posted 1 week ago

“Quick and Easy, wish they told you about the 72 hour time limit. A possible way would be to discount goods after 5 days or something like that.”

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Posted 2 weeks ago

“The process is pretty simple and easy. I got a quick response back for my quote and they were persistent in making sure I followed through with my sending my order which I see as a positive because sometimes you need that accountability. Overall, it was a good experience, no real complaints.”

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Posted 3 weeks ago

“Good negotiation. And honest response.”

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Posted 1 month ago

“They are fast at getting you quotes and the offers seem really fair. Only I don't like is the toner that comes in a box already, needs to be placed in another box. Seems a little weird but hey...”

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Posted 1 month ago

“great fast reliable trustworthy company to work with.”

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Posted 3 months ago

“Just want to thank toner connect for making it easier for me and very fair offers for my toners definitely recommend them”

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Posted 3 months ago

“I love the service. They've always been pretty quick with me. A little slow around the holidays but that's to be expected. The one takeaway I have is they need more payment options. I like cash app or venmo.”

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Posted 3 months ago

“This was my first time selling to tonerconnect. Process was simple,quick and easy. Will be using them often!”

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Posted 4 months ago

“I was happy with the chat experience and the customer service, which took care of a adjusting incorrect quantity on my toner entry. Instructions were helpful so that the whole process went quickly and efficiently. I am so happy to be able to put this valuable toner back out there for resale!”

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Posted 5 months ago

“Team was helpful answering my questions and solving problems.”

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Posted 6 months ago

“Very fluent and easy process! Willing to take toner off our hands for minial effort on our end.”

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Posted 7 months ago

“I have used Toner Connect a few times when we have a supply of toner that we no longer need. I feel they are fair in their pricing. will use them again.”

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Posted 7 months ago

“Very prompt with providing an offer for you to accept. I give 4 stars only because I feel a little more then 25% of the retail price especially if all packaging is in immaculate condition! And maybe another payment option not affiliated with PayPal! Highly recommend for anyone like myself that had stacks of toner laying around the office.”

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Posted 8 months ago

“This is my first time using Toner Connect. Seems pretty easy. Only suggestion is to allow individuals to type in Toner number vs scrolling through the long list.”

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Posted 8 months ago

“Easy process. Will continue to return to Toner Connect for future”

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Posted 8 months ago

“They have been very easy to work with.”

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Posted 11 months ago

“Everything was straight forward and so easy. I submitted my quote and had an offer immediately! If that's not enough, then they went above and beyond my expectations when they delivered my payment within an hour of accepting their offer!! If you want an honest, fast, and straightforward company to work with, Toner Connect is all of those things and so much more! It's the only choice you need to make!”

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Posted 1 year ago

“Very easy to work with and very responsive. I'll change my rating to 5 when I get my check :)”

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Posted 1 year ago

“So far everything in the process has been very easy and really fast. The website is clear and easy to understand and filling out the form and finding the toners u have was very user friendly! As soon as I accepted their offer (which was higher then I ever expected) they submitted paymeny via PayPal, before I even printed the shipping label! The only reason I didmt give them 5stars is because PayPal has placed a hold on my payment and I don't know if this is at the request of the company or something PayPal is doing but I have had the PayPal account since 2020 so it's not a new account and doesnt have any negative balances or transactions so technically even though toner connect paid, I'm yet to actually receive the funds and don't know how smooth this last bit of the process will go yet, but at the moment I'm very pleased with the process and the offer I was given :)”

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Posted 1 year ago

Toner Connect is rated 4.9 based on 1,188 reviews