I should have taken the reviews online comments before I booked with these people. Had I done so, I would have NEVER booked anything with them. I made the mistake of booking a house with them for Feb and March of this year. I booked and paid for the house 13 months ago, and was told last week that we did not have the house due to a double booking. This was devastating as we had flights etc booked as well as family members coming down. The manager at TV, Tom Scott lied to us and said that he had never seen anything like this in his 10 years at the company. I sent emails to the owners Tom and James Mannings with NO response. These are not people that you can not trust and you should avoid dealing with them at all costs.