Review and raise up to £2.00
We were to arrive at Top Villas on 9/18/17, approximately one week after South Florida was hit by Hurricane Irma. As such, the supply of food, gas and water were very slim and close to none, forcing us to cancel our stay at Top Villas. Unlike many other companies, Top Villas refused to accommodate us after we were hit by Hurricane Irma. More specifically, they refused to refund our stay and did not allow for us to change our vacation dates to a later date. Furthermore, they also refused to provide us with a refund for our security deposit and cleaning fee, which was to be used for the cleaning of our Villa after the completion of our stay. They kicked us while we were down and completely took advantage of us in our time of need. I do not recommend a stay with Top Villas, as it is clear that they are solely in business to make a quick buck and do not care about customer service.