Awful customer service. Did not have working Wi-Fi for 75% of stay, unable to use most of the homes amenities (game room, theatre, tv’s). In addition pool area was dirty, food remnants, trash, broken toys, exterior trash bins were overflowing, ants in the kitchen. Made MUTIPLE calls regarding issues. The company is now denying any claim for a discount stating we made no such calls to fix items. Offered a 10% for future stay. No thank you. NEVER AGAIN
1 year ago
Top Villas has a
3.5
average rating
from
265
reviews
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