Had a horrible experience with them. Arrived at the villa AC was not working upstairs made them aware they did nothing. Pool was inoperable the whole stay was not filtering they did nothing. Linen was filthy, objects in beds from previous guests stay like barrettes and sun flower seeds. Looked like dried bodily fluids on linens and pillow cases. Holes in walls, broken tissue holders in several bathrooms. Broken screen on TV. The shape of this villa was totally unacceptable and you would think they would not rent under these circumstances. Allowing unsuspecting guests to pay their money for a clean rental being able to make full use the amenities offered in the description of the villas. Totally deceptive in their rentals and something should be done about it. We tried to come to an agreement with them about a refund they refused. We currently have a dispute going with our bank. During our whole stay we could not get them to send maintenance for the AC or the pool. Can you imagine being in Florida 5 days with no AC. THEY DID NOT CARE. If I can help just one person not have to deal with them then what we went through would not have been in vain. When you pay your money and get to your rental, if it’s not what was advertised you’re on your own and they will do nothing to rectify the situation. It’s like if you don’t like it go somewhere else but we’re keeping your money. Totally, Totally unacceptable. And I’m still going to give them a courtesy because we are in dispute that I won’t add photos or videos to this review. But in all fairness I hope this review saves someone some unexpected turmoil for you and your families so that your vacation will not be ruined like ours was.