I had spoke with Ricardo, Roberto and Dan. They all suck and are incompetent. They did nothing but waste my time. I wanted to book a certain villa that suited all my needs. But Roberto stated that I should not rent that villa, because they have had issues with management over the holidays and that he would find me something better. Well what he found did not meet my needs but was also more expansive then what I would have paid. which means not only more money from me, but more commission for him. I waited over another two weeks for and this company to find me something else. But all they did was waste my time, so I just booked the first villa that I wanted in the first place. I put down a deposit and the next day I got an email saying I needed to pay the rest in 24 hours, I wrote a check ready to go out the next day only to receive another email telling me my rental agreement was canceled. When I asked why they told me the owner needed the house for those dates. which I found out was another lie. They had rented the villa for a much higher rate then what I had booked it for. That to me it nothing but bull****. PLEASE DO NOT BOOK WITH THIS COMPANY THEY WILL WASTE YOUR TIME AND YOUR MONEY.