Top Villas did eventually agree to hold the deposit and we are travelling and staying with top villas this summer 2019. Hopefully I can write a further review praising their wonderful service. NO COMPASSION FOR CANCER My father has been diagnosed with stage 3 aggressive prostate cancer and cannot travel this summer (2018) due to extensive radiation and hormone treatment. Top Villas had taken a deposit for a Villa in Orlando. I fully explained the circumstances to Top Villas and asked if the deposit could be held for a booking in 2019, when hopefully successful treatment enables all of our family to travel. They simply stated their terms and conditions show a non refundable deposit and showed no compassion at all for the awful circumstances. Now I know the terms and conditions are correct but every other company we had bookings with have understood the situation and been very accommodating. Not Top Villa’s. I am very upset.