I can't describe how bad is this service, including customer service responses, store service, quality of their materials and the prices. WARNING: be really careful what you order, because there isn't refund at all. I ordered stuff for thousands of pounds and most of the materials were with really low quality, but I saw that when we started placing them. Also half of the items were delivered wrapped in kitchen foil (maybe second hand stuff). When I ask to be refunded for some of the products, they didn't even bother to reply to all my complains and I had to chaise them months. Finally somebody replied with some silly explanation about refusing my refund request. I will NEVER order from this company again