Topps Tiles Reviews

Name: Topps Tiles
Address: Thorpe Way Grove Park, Leicester
Rating: 3.57

3.6 Rating 61 Reviews

64 %

of reviewers recommend Topps Tiles

3.6

Based on 61 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Live Chat

About Topps Tiles:

Topps Tiles are the UK’s Biggest Tile and Wood Flooring Specialists with 300+ Stores Nationwide. You can order Sample Tiles available to order online. They have a huge range of tiles including all the latest designs, from the beauty of natural stone to the contemporary feel of Glass.

Visit Website

Phone:

0800 783 6262

Location:

Thorpe Way Grove Park
Leicester
LE19 1SU

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Topps Tiles 5 star review on 2nd September 2023

Maria W

Topps Tiles 5 star review on 7th April 2022

Luke Pennington

Anonymous

Anonymous // 01/01/2019

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“great customer service at leighton buzzard store”

Helpful Report

Posted 4 weeks ago

“I took 10 bags of adhesive and used 2 of them, i went to store to return the rest before 30 days as said on receipt only then i realized that the return policy of adhesive bags is 7 days and when i was buying it no one from the staff informed about it. When i spoke to staff and customer service to return it they said its in terms and conditions and also on terms and conditions in store aswell. When we buy stuff we should be informed on return policy if its different for different items. On the receipt it clearly says "We are happy to accept returns and exchanges with this receipt up untill (date of purchase)" Not at all happy with customer service, i would have given a zero review but unfortunately i have to give 1 star to write review.”

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Posted 2 months ago

“Hi yes brilliant service Al staff excellent especially Ben who was extremely helpful, Mansfield Branch”

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Posted 2 months ago

“Great knowledge and service from Joe at Colchester. He took the time to show me lots of different tiles varying in prices”

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Posted 2 months ago

“Just wanted to say what excellent service I had recently from James at Topps Tiles. So nice to receive such a warm welcome and knowledgeable assistance for my purchase. I would definitely recommend this shop to others.”

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Posted 3 months ago

“Visited Topps Tiles cheadle and both Sam & Mike couldn't have been more helpful. From start to finish with helping us make the right choices for our wall tiles to flooring. So so helpful ☺️”

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Posted 3 months ago

“Visited Topps tiles ,the staff were so helpful with helping us choose for our bathroom nothing was to much trouble superb customer service at tile hill Coventry store”

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Posted 3 months ago

“Great Western road store in Glasgow is a fantastic store . The staff are always very helpful ,a credit to the conpany”

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Posted 4 months ago

“I have visited the Bournemouth store on a few occasions and always found the staff to be very helpful, would highly recommend.”

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Posted 5 months ago

“Service was excellent both by the owner of the store and the people she recommended to lay the tiles. Couldn’t be happier with how beautiful the tiles look!”

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Posted 7 months ago

“Sales person Lindley was extremely helpful and very pleasant ☺”

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Posted 8 months ago

“I visited the Burgess Hill store not knowing anything about tiling and just had the measurements in inches. The young man soon converted it to square meters,then guided me in the right direction. Nothing was too much trouble and bother people behind the counter made me feel comfortable and welcome.”

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Posted 9 months ago

“Visited the Huddesfield branch last week to try and match our kitchen tiles. The gentleman, think his name was James told us the size of tiles we wanted was nolonger made. We asked to see larger tiles which we could cut down. We could this as the tiles were are at the bottom of the wall next to Aga. He went to check if the tiles we wanted were in stock, he explained he was new to the job. He said they could order a pack but we need only buy one tile. I was very impressed how helpful he was even though we were only buying one large tile. Lots of sales staff don't seem to know the mearing of customer service James certainly does. We wish him every success in his new job.”

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Posted 9 months ago

“Brilliant service from Will over the phone and Ryan in store at Cheadle Store,excellent advice and service,even carried to my car.Highly recommend and lots of parking!”

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Posted 10 months ago

“A big thank you to the staff at the Wortley depot,brilliant service”

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Posted 10 months ago

“Well what a lovely place this is to shop for tiles The process of deciding and choosing tiles is bad enough but made easier when you come across as assistant like Richard (Telford Store) He went out of his way to help and get the tiles I wanted for the day I needed them Thank you Richard I will definitely recommend Topps to anyone I know looking for tiles”

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Posted 1 year ago

“An awful website, impossible to order free samples, needless to say, I will go for retailers who offer this opportunity.”

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Posted 1 year ago

“The team at the Byfleet store were super friendly and knowledgeable . We thought we knew exactly what tiles we needed for our new bathroom but were persuaded by the team to take a few samples home, try them in different lights, at different times of the day etc before buying the whole amount and we're so glad they did! Because, YES, the tiles did look completely different and we changed our minds on the floor tiles as a result, which we're really grateful for. They guided us with the amount of adhesive we needed, the colour and amount of grout and of course the all important trims. Would happily recommend to anyone looking for tiles. We used the Tekno Bone for the floor, Tekno Grey Marengo for the wall and the Tekno triple Mosaic, but split each sheet of mosaic to just use a layer of 6 tiles at the top.”

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Posted 1 year ago

“Visited the Macclesfield store today and again got amazing service from Ryan so so helpful and very knowledgeable nothing is to much trouble and went the extra mile.Topps tile are very luck to have such amazing staff and I hope they are appreciated.”

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Posted 1 year ago

“Top marks to Topps Tiles fabulous staff in Ayr. What a difference from the rude staff in Hillington, Glasgow.”

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Posted 1 year ago

Topps Tiles is rated 3.6 based on 61 reviews