DO NOT ORDER FROM TORONTOBLOOMS.CA – WORST FLOWER DELIVERY EXPERIENCE EVER If I could give this company zero stars, I would. My husband ordered flowers for me for Valentine’s Day, and the entire experience was an absolute disaster from start to finish. He was checking all day to see when they would arrive, only for the delivery driver to finally drop them off at 11:45 PM—practically the next day. We have Ring camera footage showing the driver just dumping the flowers on our front steps in the snow, not even bothering to ring the doorbell. As a result, the flowers sat outside for 10 hours in freezing temperatures, becoming completely ruined. By the time we found them the next morning, they were frozen, squished, and unusable. To make matters worse, my husband had also ordered a bottle of wine with the flowers, and that item was never even delivered. When he called the company to complain, their customer service was beyond atrocious. They were cold, dismissive, and unapologetic, refusing to issue a refund for the destroyed flowers. The only thing they refunded was the wine that never arrived—which should be the bare minimum for a company that fails to deliver what was paid for. This company does not care about its customers, the quality of its products, or providing even the most basic level of service. If you’re considering ordering from Toronto Blooms, DON’T. There are plenty of reputable florists in Toronto—this is not one of them. Save yourself the frustration, disappointment, and wasted money. We will never be using them again.