Ordered a boot for my driveshaft slip joint. It was packaged with the label torn off so the part number could not be verified. Surprise surprise it was too big. After several phone calls and emails I was able to get a response to return the item. The rep was very reluctant to admit they sent me the wrong part, even worded it to try to blame it on me somehow. I sent it back on my dollar and had to call 2 weeks after they received it because there was no refund showing up. Still no refund, had to end up having my credit card co dispute the charge. I understand we are in a pandemic but goodness.