I emailed yourselves week before last, with no real idea of what’s parts I needed, Maria emailed me back promptly telling me what she needed to know to identify parts required..... I emailed back with info and Maria replied with hyperlinks to parts, I asked more questions, Maria emailed more info with hyperlinks....... With the hyperlinks the actual process of ordering was incredibly easy ( big thumbs up to you ) and your international shipping was very straightforward- I paid and within a week the parts were at my door in the uk - fed ex obviously doing what you pay them for, very efficient!! I emailed Maria to thank her for all the help - she was most helpful !! All in all, compared with other companies I’ve dealt with in the US, you were all I could have hoped for and more Great easy to use website and ordering and fantastic customer service - I wouldn’t hesitate to recommend Many thanks Dai