Brett R
I purchased touch up paint from TUD for my '74 Triumph because they indicated they have a color match guarantee. I wasn't able to complete the work I wanted right away, and when I was able to begin, I tested the paint to find out that it wasn't close to a match. It is a very bright green, not close to the dark emerald of the original color. When I contacted TUD, they indicated that it was past their 45 period to warrantee products, and that I was out of luck. They care more about their policy than customer satisfaction. The photo says it all. There is no way that waiting 90 days would make the paint color brighten to the shade they sent, or that the engine bay pictured would have faded enough to make it that bad. It is clearly a bad mix that they would have replaced for free if I had taken the time and effort to check their work as soon as I got it. That is a $102 lesson I will be sure to share with my vintage car club, autocross group, etc. to be sure none of them repeat my mistake.
1 year ago
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