(1) Your checkout page wouldn't disclose estimated shipping time which is often very long for automotive parts so that didn't build trust (2) your credit card checkout form has formatting errors that made it appear untrustworthy (3) your paypal checkout process is flaky and after being interrupted by this survey it was hard to tell if the transaction even worked and (4) you STILL didn't offer an estimated shipping date (5) I would much rather buy your products on amazon rather than using a 3rd party website (6) if you want to make me happy ship quickly and have the product here before the end of the week