I ordered the three set touch-up (primer, paint, clear coat). The primer was hardened and solid. Neither end could be used. Total rip-off

Thank you for taking the time to provide feedback. I'm sorry to hear about the issue with our product. It's very strang the primer wasn't working, I'm not sure why it would have arrived like that.

I've forwarded this case to our customer support team, so you should expect someone to reach out soon. In the meantime, if you have any questions please feel free to contact us. Phone: 855-600-8160 Email: Help@touchupdirect.com

Thank you,
TouchUpDirect is rated 4.62 based on 11,799 reviews

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Alice, Customer Support

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