Took me 2 years and COVID boredom to buck up the courage to address minor liveable defacement. Four focused, point-of-process ,,articulate tech TCs With an email with Sam And I have a beautiful restoration. Sam was so quick to comprehend my stumped points that her total time spent with me including e-mail was not much. Very efficient help. Am now an unofficial ambassador for Touchupdirect. Commercial auto body repair shop estimate: $2400.00. Total actual cost: $100.00. Not bad, huh?! Sam was v encouraging. “You can do this”. With 25 ys my calling tech supports, this is the way it should always go and yet rarely does. Thanks so much.